Home / Complaints Policy
Complaints Policy
Last updated
If something went wrong, we want to hear about it.
About this website or a referral
Email info@fortlauderdaleepoxy.com with what happened and how to reach you. We read every message and aim to reply within a few business days.
About the work on your floor
The contractor who did the work is responsible for it, and your agreement is with them, so raise it with them first and in writing. Tell us too: we use what you tell us to decide who we refer callers to.
If it isn't resolved
Florida residents can file a complaint with the Florida Department of Business and Professional Regulation about a licensed contractor, or with the Florida Department of Agriculture and Consumer Services about a consumer transaction.
Call now to talk through your floor
Call and we'll connect you with an epoxy and polishing contractor serving your area
Phones are answered Monday to Friday 9am to 7pm, Saturday and Sunday 9am to 2pm. Say what the space is, roughly how many square feet, and your zip code, and ask for the scope in writing before anyone starts.